Q1: How long is the warranty period?

A: The warranty is for 1 year, but also provides 2 - and 3-year warranty services

Q2: How to solve quality problems?

A: We have after-sales service partners all over the world. We can also send engineers to your factory and spare parts can be delivered by DHL.

Q3: Can you make special shapes or designs for my products?

A: Yes, we offer products with special shapes and specifications.

Q4: What standards do your products meet?

A: iec, gost, nema, ieee, bs...

Q5: What is the delivery method?

A: By sea

 

Q6: What are you offering?

A: exw, fob, cfr, cif, dap, DDP

Q7: What are the terms of payment?

A: Telegraphic transfer, letter of credit, PayPal, Western Union, remittance and escrow are all acceptable.

Q8:What is your delivery time?

A: Usually within 60 days after the confirmation of the advance payment, the specific time should be determined according to the size of the equipment.

Q9: Can I print our logo/bar code/unique QR code/serial number on the motor?

A: Of course.

Q10: What is the minimum order quantity?

A: Just one set.

Q11: How do I join ELOM

A: Please get in touch with our manager.